Luma Privacy Policy

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share and protect information when you use Luma ("the App", "we"), and what rights you may have.

• Information you provide: e.g., feedback, optional contact details you choose to submit.
• Information collected automatically: device and App technical data (e.g., device model, OS version, App version, language/region, timestamps, crash logs, basic usage events) to ensure availability and improve experience.
• Transaction and subscription data: when you make in-app purchases or subscriptions, platforms or billing services may provide status information (e.g., whether a subscription is active, expiration time) so we can enable or maintain membership benefits.

• Provide and maintain services (including authentication, access control, membership status).
• Improve features and performance, optimize stability and compatibility.
• Process and respond to feedback and support requests.
• Comply with legal and regulatory requirements (e.g., abuse prevention, security and audit).

We do not sell your personal information to unrelated third parties. To deliver core functionality, we may share necessary information with:

• Authentication and account services.
• Subscription and payment processing (e.g., app stores or in‑app billing).
• Data storage and cloud infrastructure.
• Error reporting and performance monitoring.

We may also disclose information as required by law or to protect the rights, property and safety of us, you or others, subject to proper legal process.

Mobile apps typically do not use browser cookies but may use system-provided local storage or equivalents to save necessary preferences or session data solely to ensure functionality and improve experience.

We retain information for the shortest period necessary to fulfill the purposes described and delete or anonymize it when no longer needed, unless the law requires or permits longer retention.

We implement reasonable technical and organizational measures (access control, transport encryption, minimization) to protect information. No system is 100% secure, and you understand and accept related risks.

Depending on your region and our providers' deployments, your information may be transferred and processed outside your jurisdiction. We take appropriate steps to meet applicable compliance requirements.

Subject to applicable laws, you may have rights to access, rectify, delete, restrict processing, portability and withdraw consent. You can submit requests via in‑App channels or the methods listed under "Contact Us".

We do not knowingly collect personal information from children as defined by law. If you believe we have collected such information without guardian consent, please contact us for prompt handling.

We may use third‑party services for authentication, subscription/in‑app billing, and cloud storage. Each service is governed by its own privacy policy and terms; please review them alongside this Policy.

We may update this Policy due to business, legal or regulatory changes. Updates will be posted here with a "Last updated" date; for material changes, we may provide prominent in‑App notice.

If you have questions, comments or requests regarding this Policy or privacy matters, please contact us:
Contact email: [email protected]